The Company is Great, some room for improvement - Anonymous employee Lush Employee Review

4.0
Jul 15, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great discount Fast-paced Get to meet lots of interesting people Unique products The company loves feed-back on products from the staff The company actively finds alternatives to animal testing and supports lots of charities Veggie and Vegan friendly

Cons

Nightmare at Christmas. As each store is individual if you have an issue that needs HR's help, not much is really done. No two stores are run the same, the customer service and products are but the management styles can be completely different. When I started you were given some products when they had a launch for free, this did not happen towards the end of my employment, you had to purchase them to be able to try them, but were supposed to be experts on how they worked when selling them to customers

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Lush Response
9y
Hello, Thank you for your review. We love to hear your feedback (as you mentioned) and it is great to see it. Your review seems really fair with a balanced set of Pro's and Con's that you have drawn up. It seems that you enjoyed your time with Lush and we are really pleased to hear this. The individuality some aspects of each store is something that we promote but I also understand how it means that each store is different! Thanks again for your review. The Lush Team x

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Decent benefits Great discounts on items(50% off) Amazing diversity and inclusion Great values and culture

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