Lovely company, but incredibly arrogant and political - Manager Promoted to Executive LinkedIn Employee Review

4.0
May 8, 2019
Recommend
CEO approval
Business outlook

Pros

LinkedIn values their employees and you experience that through beautiful facilities, food, perks, and benefits (half the cost of my prior and current companies, both of which are great). Budget is allocated so managers can do a team building activity each month, and travel is easily had when needed. There's also a big focus on personal development, and I did transform as a leader while I was there, taking advantage of in person and virtual training, speaker series, and learning from managers and senior leaders.

Cons

After several years at LinkedIn I started to see the ugly side for what it was. I saw how e-staff seem "amazing" in front of a crowd but are often arrogant jerks if you actually have to work with them. People cower around senior leaders trying to keep them happy and there is a lot of deferring to the most senior person in the room. I also saw good people get pushed out and overly-political and ruthless people get promoted (though I say that having been promoted twice while there LOL). When I left it had become way too bureaucratic, too political, and too fearful (crouching in a protective position vs. innovating and actually "taking intelligent risks"). Also don't join LinkedIn unless you love meetings - the company value of "Collaboration" means no one is empowered to make a decision until you get a dozen people on board, requiring 30 meetings to get there. It can be collaboration at its worst. Overall I'm grateful to have had the experience, but am glad to have shaken that cult-like LinkedIn-worshiping mindset.

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5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Working on great problems with real impact to the members.

Cons

On-call sometimes is annoying. Care too much about the titles rather and sometimes that blocks career progress.

3.0
Feb 21, 2026
Recommend
CEO approval
Business outlook

Pros

-Control your schedule -Office environment is great -Teammates are nice and helpful

Cons

-Customer Success metrics lack clear ownership and actionable levers. Many CSMs do not have direct control over the outcomes they are measured against, and success narratives are often based on isolated or non-replicable examples rather than scalable processes. -Microsoft’s increased influence over LinkedIn has led to tighter promotion structures and more limited compensation growth pathways. -Product value within the LTS portfolio is inconsistent. LinkedIn Learning struggles with perceived differentiation and impact, while Recruiter’s market position relies heavily on legacy dominance rather than clear ongoing innovation or customer value expansion. -Metric design and performance management frameworks were created without a strong operational understanding of the CSM role, resulting in accountability for outcomes that CSMs cannot directly influence. -While many CSMs share these concerns, there is limited upward feedback or structured challenge to leadership regarding metric design and role effectiveness, which limits opportunities for meaningful reform. They prefer to lick the boots of senior leaders rather than tell AV and his team how they actually feel and see progress to better, more impactful metrics. For individuals who are comfortable with high call volumes (10+ customer interactions per week) and performance metrics that are influenced significantly by external factors rather than direct role ownership, LinkedIn LTS Customer Success can be a suitable environment.

3
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