Sr. Customer Success Manager - Senior Customer Success Manager LinkedIn Employee Review

5.0
Jun 19, 2018
Recommend
CEO approval
Business outlook

Pros

Where do I start. Amazing benefits and perks. On-site restaurant that sometimes serves Michelin star type of meals. Collaborative, fun working environment.

Cons

LinkedIn has an amazing Diversity program called DIBs(Diversity, Inclusion, and Belonging), but still has a lot of work to do in terms of having a truly diverse employee base. They need to hire more tenured folks in addition to folks with diverse backgrounds. Work life balance also needs to be encouraged broadly and not just implemented by some managers.

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2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing perks and nice people. Perks: I was able to purchase new luggage with the help of some internal points for my performance. Unfortunately, I have not traveled since I left the company with the luggage. Travel also changed after I took the job and I was a global traveler.

Cons

I ended up quitting my job to look for a new job in 2024. The exit from the company was extremely poorly managed by my manager and the HR staff. I had a very difficult time networking after I left the job which is funny given that it is a social networking platform. I felt like there was still a presence from the company even after joining She Runs It, a third-party networking platform for women. I expected more from LinkedIn during my departure. I was unaware what impact working at this company could have on my career. They should really help their employees with their next role and applying as a lot of the applications occur on the platform. There was only an opportunity to interview and reach out to people that worked for LinkedIn at B2B, even though I have B2C experience. AI has really complicated the process as well with writing etc. since leaving.

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