Not worth the stress - Implementation Project Manager Lightspeed Employee Review

2.0
Aug 8, 2025
Recommend
CEO approval
Business outlook

Pros

Some good co-workers Yearly bonus (but this is basically backpay for unpaid overtime in this salaried position)

Cons

They tout their unlimited PTO. But taking a week off equates to a month of catch up because your back up is too busy to do your work on top of their own. Corporate strategy is Quantity over Quality. Overload the PM with an insane workload thar incentivizes low quality work to push customers live so you can move on to the next one. Nonexistent onboarding process so it is sink or swim. Inefficient implementation process that is unfair to both customers and internal resources. Ownership of customers for a longer period of time AFTER implementation than actively working on their implementation Tech company that still relies on tedious manual data validation process for hundreds of thousands lines of data.

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Lightspeed Response
9mo
Hi there, thank you for taking the time to share your review and for the contributions you made during your time at Lightspeed. It’s good to hear that you had some great co-workers. We also appreciate your detailed feedback regarding the implementation process and workload, as this is really helpful as we work to continuously improve. We wish you all the best with your future endeavors.

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5.0
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CEO approval
Business outlook

Pros

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Cons

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Pros

Flexible hours, unlimited PTO, in a position to really grow after a few really rough years.

Cons

Too many "yes" people near the top. VPs and directors want certain things done that they assume it will get done even if you show them hard evidence that it's not possible. If you give them a time line, they assume you can do it In half the time which is not how I work. Also there is a lot of " the right hand does not know what the left hand is doing"

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