a lot of changes but overall a great place to work - Sales Lightspeed Employee Review

3.0
Apr 10, 2024
Recommend
CEO approval
Business outlook

Pros

Great team, highly motivated and genuinely skilled sales people who care about their customers.

Cons

Target distribution has p until recently been managed at global level, menaing its luck of the draw in terms of he way targets are assigned. Some teams benefitting from super low easy to achieve targets while others unfairly burdened with massively overforcasted targets. The way targets are distributed has changed recently to try and rectify this. Also the company has just announced a wave of redundancies, not having any major impact on the UK teams (more so in NOAM) but still never a pleasant experience.

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Lightspeed Response
2y
Hi there, thanks for taking the time to leave a review and for the impact you’re making here at Lightspeed. It's great to hear that you work with a highly motivated and skilled team - we think we have some of the best talent in the market! With regards to targets, you are right, this has changed recently with a view to address some of the concerns you have raised. Regarding layoffs - these are not something we do regularly and when they have occurred, there is much consideration given and it is to enable us to ensure we can continue to invest in growth in our product and in our customer experience. We value all feedback. Please feel free to reach out to your manager or People Business Partner if you see inequitable targets still occurring. Thanks again for the positive impact you’re making!

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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