Just an interview but wow. - Product Marketing Manager Lightspeed Employee Review

1.0
Mar 25, 2024
Recommend
CEO approval
Business outlook

Pros

I can't really think of any after what I have just been through in this interview process. ~ The benefits seemed good?

Cons

Timeline 19th February apply for what seems like a good position at Lightspeed in London The 23rd of February is set for interview stage 1, 15 mins before the interview, email saying "We haven't finalised the position and would like to talk to you tomorrow", I return email, saying ok let's try tomorrow or potentially another day this week. No response... 4th March, ok we have made the decision to make the interview final and would like to speak to you. 8th March second stage interview... "Ok, we would like to allow you to do a third stage interview test with us". 11th March, we are giving you two days to do the test for us (this is quite a complex document, but due to previous training, I was able to complete the document sufficiently), again, I have been given two days to complete which I created was a 16-page marketing document. A few days pass I have sent now two very nice emails, just asking for feedback. 22nd March. The most robotic reply I think I have ever been given saying I was not given the job. It is not the fact that I wasn't given the position that erks me, but the fact that Lightspeed gave me no feedback, and treated me like the underside of their boot, quite frankly I am glad I didn't get the position now and would tell others to stay well clear of this company. I want to highlight between these facts a couple others that I have seen echoed on here about how this company treats people only like statistics, NEVER ONCE, did they get my name right! NEVER ONCE, were they on time. NEVER ONCE, did they give me anything valuable to take away with me, they just clicked a load of buttons and were done with it. My advice, stay away, this is how it starts, definitely not one to go with.

avatar
Lightspeed Response
2y
Hi there, thank you for taking the time to leave this review. We pride ourselves on offering a great candidate experience and we are disappointed to hear that this was your experience. We will look into this to find out what happened. If you are open to it, we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific details.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

avatar
Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All