Poor benefits, poor salary - Anonymous employee Lightspeed Employee Review

2.0
Jan 22, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible time off Free food at the Montreal office Good maternity leave benefits

Cons

- Most employees underpaid. Not on par with tech companies, well below industry standards. - Unless at the GM/VP level, people don’t feel like they truly matter. - Company tries to push the culture of “you shouldn’t be here for the salary. You should want to be here to help the company succeed”. Lol - When any discussion related to compensation is brought up, the narrative is always to wait until “next comp cycle”. When that cycle is reached, people are often left feeling disappointed. - Poor organization internally. Created a bunch of complexities in their org structure only to lay off people at a later time claiming org structure is too complex.

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Lightspeed Response
3y
Hello, thanks for taking the time to review and share your experience. This is absolutely not the experience we want for our employees and we'd really appreciate further information about this to be able to address the concerns. If you're open to it, we encourage you to reach out to your manager or People Business Partner to set up a time to talk. Or if you'd prefer a confidential email, then we have the following where you can write to us: people@lightspeedhq.com. We really welcome your ideas and feedback, and hope to hear from you directly soon. In the meanwhile, thank you for your contributions to Lightspeed so far in your 3+ years so far. We're happy to hear the Montreal office perks are appreciated, as well as some of our other benefits. We're aiming for a world-class employee experience for our people and want to hear how your experience is now since this review was penned in January.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
5mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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