Pros
- Many of my coworkers are great people, who are great to work with - You might find a comfortable niche here if you can embrace chaos and working in an low information environment
Cons
-Lack of direction and communication from C-levels, often the day-to-day feels leaderless where decision making and delegation is lacking. -Not enough support from middle management, this may be due to too few managers for teams, as past managers/leads who left have not has their roles filled and instead teams combined under existing managers -Poor development, issues affecting existing clients remain unaddressed with a focus on new acquisitions instead -The Lightspeed ecosystem has become very complicated, support agents are expected to have an extensive familiarity with a large array of functions, systems, integrations, and platforms, these expectations often border on unreasonable -Turnover has been an issue among key teams -Very little opportunity for career growth - this may be a decent first job but move on quickly if you are looking to move in your career -Poor training, after a short training period, the attitude is "sink or swim" but few will notice if you are sinking -Everyone appears to be overworked and the company line in recent years has been "do more with less" -Over time, the perks for employees have diminished while the workload and stressload has dramatically increased
