Awesome job in a fast growing company - Frontline Support Specialist Lightspeed Employee Review

4.0
Jun 24, 2017
Recommend
CEO approval
Business outlook

Pros

Managers are really involved with their employees. The coaching and continuous discussions about performance and growth really inspires trust and makes you want to push to the maximum. Never enjoyed going to work this much, feel really good in the team and the company culture is insane!

Cons

It gets crazy at times so you need to be able to keep your head cool! There is always a lot to do, work hours can be long but you get appreciation for what you do. Work hard in this company and you will be rewarded.

avatar
Lightspeed Response
8y
Wow! Thank you for your kind words about working here. Our employees are our greatest asset and we do everything we can to nurture professional growth, while providing a great work culture. As crazy fast as our environment is, everyone’s contributions are so important, and we thank you for your continued dedication to us!

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

avatar
Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All