No work life balance and micromanagement - Account Executive Lightspeed Employee Review

2.0
Nov 7, 2025
Recommend
CEO approval
Business outlook

Pros

Nice office in Montreal with free lunch and barista The product is great and easy to use Access to great sales tools

Cons

Insane level of micromanagement Very limited opportunity for growth unless you’re a man Long days (9am-6pm) and working weekends is highly encouraged Extremely high churn rate on the sales team, people leaving/being let go every month Management will hyper focus on something for a while then completely forgot about it. Their priorities change every few months, it’s exhausting. Salaries are low and comp plan is very confusing. Targets are increased every month.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review and for the impact you made during your time at Lightspeed. It’s great to hear your positive comments about the product, the tools, and the office environment. However, the cons are not the experience we want for our people, and we take feedback like this seriously. If you’re open to sharing any further details, we encourage you to reach out to our confidential mailbox at people@lightspeedhq.com so we can better understand and address these concerns. Thank you again for your honesty, and we wish you all the best in your future endeavors.

Explore other reviews about Lightspeed

5.0
Nov 25, 2024
Recommend
CEO approval
Business outlook

Pros

nice atmosphere and understanding people

Cons

Very hard for people who dont communicate

3.0
Nov 10, 2025
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO - Use this, the company allows it. This is the main reason I stayed at this company for so long. If they did not offer it, I would have been gone within minutes.

Cons

-Low pay- the company makes up for not paying you by offering unlimited PTO - They keep switching from Atena to Cigna, Kind of annoying when you already have an established PCP - Constant layoffs, its a running joke in this company that when you become a Team Lead you are about to get laid off. - Pay increase- Also it looks like when you start making too much money, prepare to get laid off. Accepting pay increases comes with less job security - This job you need a lot of adaptability- you never know if you might come in and you have an increased amount of duties because they laid someone off - this increase of duties does NOT come with an increased salary/hourly wage either. You are just expected to take on other peoples job duties for nothing in return. -Literally everyone is figuring out things on the spot, there are no tools provided to you to guide you through things. You just gotta figure it out as you go. - The company asks for more than they give. - The company has way too many meetings. You will end up sitting in meeting listening to other departments speak about things that have NOTHING to do with you. Time is not spent well here, time is wasted. - The CEO is very boastful and braggy, like telling us things about his personal life that doesnt pertain to anything related to work in any way, shape or form disguised as " fun facts" when its just a chance to brag.

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Lightspeed Response
4mo
Hi, thanks for taking the time to leave a review. It’s good to hear that you valued the unlimited PTO however, we’re concerned by the other feedback you’ve shared. We take this feedback seriously and use it to inform ongoing improvements. We wish you all the best in your future endeavors.
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