Customer Assistant - Customer Assistant Lidl Employee Review

4.0
Feb 6, 2016
Recommend
CEO approval
Business outlook

Pros

Good pay as customer assistant, as you get paid for every minute you are in store. Not the same for managers, they get a salary no matter how much overtime you do. however you will get time back in holidays. If you work hard it gets noticed by some managers (this obviously varies by managers and stores) I was only on 25hour contract but always get atlest 30 hours, some weeks as much as 40.

Cons

no work life balance. early starts (4am) and late finishes (latest Ive left was 11,30pm, store closes at 9pm!!) however normally about 9.30/10pm but this is still quite late. days off arent always in a row. rota changes every week so cant plan. time scales are hard to work to as very tight!

Explore other reviews about Lidl

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and good pay for the work

Cons

Hard labor that involves being fit

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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