Stay away if possible - Customer Assistant Lidl Employee Review

1.0
Sep 29, 2021
Recommend
CEO approval
Business outlook

Pros

The pay was good, the other customer assistants were soo lovely to work with too. Feel incredibly homely among the other customer assistants.

Cons

Awful management that didn’t care to listen to requests when it came to hours, was contacted for 20 hours which seemed perfect as I run a part time business, but was continually given over 30 hours and when requested for less than 25 hours was essentially told I was being selfish and was asking for too much. Many other colleagues complained about being given too many hours they weren’t contracted for. Instead of management being friendly and supportive to colleagues there was a continuous play of power with most workers feeling unable to turn to them for help. Sexism in the work place, management refused to call me by my name referring to me by gender and age instead. There was an obvious distaste for women with management acting as if women employees were less capable than male counterparts, which is definitely the reason that there were basically no female employees. Completely understaffed. In the Event that one person calls in sick the entire shop is chaotic with managers not doing anything to help, leaving customer assistants to scrambling around trying to turn chaos into order.

Explore other reviews about Lidl

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and good pay for the work

Cons

Hard labor that involves being fit

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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