Very mixed feelings - Customer Assistant Lidl Employee Review

3.0
May 12, 2016
Recommend
CEO approval
Business outlook

Pros

Excellent wage for customer assistants (although I don't think anybody would stay if it wasn't as good!) Discount card for 10% Very flexible; they give you shifts which suit you. Particularly accommodating for uni students. A variety of tasks which keep you busy and keeps time going quickly. You can choose your holidays (but it's first-come-first-serve) Apparently Lidl is quite ethical for a (supermarket), and lots gets recycled

Cons

Extremely hard work, physically and mentally; shop floor work and closes are physically demanding, and till work is mind-numbingly boring, so you have to be committed to all! Most of the duty managers need lessons in how to be good managers. They can speak to you in out-of-order manners, and are often ruse to customers as well! You do not get out on time if you are on a close shift. Ever. And they tell you off if you say you need to leave on time. Ridiculous targets esp. on till speeds. We are told to scan as fast as we can, which results in physical pain, and stressed customers. You get a break when the duty manager says so. Sometimes they forget, or are just very late, so you can sometimes be stuck on a till for 5hrs +. Their attitude is horrible if you say you are too hungry or need a break soon. Lots of rude customers :(

Explore other reviews about Lidl

5.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

good company fair pay very nice

Cons

nothing its a good company

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are excellent, most people at the peer level are great. Clear performance expectations. Decent cross functional communication

Cons

Company leadership very European and doesn't quite understand the American consumer even after being in the US so long. Unreasonable expectations are the norm. No upward mobility unless you are European or speak fluent German.

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