2.0
Oct 10, 2008
Former employee
Indianapolis, IN
Recommend
CEO approval
Business outlook
Pros
It's a profitable, growing company with good product selection and marketing. Benefits are great if you qualify.
Cons
Unfortunately, the frontline employees are why it's so profitable and they do not get the respect or reward they earn. Most stores are severely understaffed to save on salary and the customers do not get the service they deserve. Kohls advertises itself as a department store, but does not follow through with the service that department stores are known for. Employees are worked to the bone because they will not invest the dollars in more sales staff.