Kohl's is for those with no future to look forward too - Customer Service Representative Kohl's Employee Review

1.0
Oct 8, 2008
Recommend
CEO approval
Business outlook

Pros

Most people will say the employee discount you receive on merchandise. My feeling was lack of management allowed for tasks that needed to be completed to get completed without the hassle of a manager over your shoulder bogging down your productivity.

Cons

If you think you are important, great, but don't expect praise or even recognition on tasks that you go out of you way to complete. And I am not talking about tasks you should do as taking pride in your store, I am talking about them making you stay for overtime to complete large tasks with fellow co-workers and not even getting a thank you after. Also because management is incoherent to what is going on, don't ask to be supported in making a decision on store policy or what is good in general, you will be left hung to dry because making that dollar is more important then your value as an employee.

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5.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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