The stereotypical decline of a retail store - Operations Supervisor Kohl's Employee Review

1.0
Mar 22, 2025
Recommend
CEO approval
Business outlook

Pros

The company sets ridiculous expectations, but if you have a solid team it can be easier to deal with.

Cons

Management is disconnected from reality and corporate keeps raising expectations while cutting hours. Supervisors are held responsible for things completely out of their control, and managers don’t back you up. You’ll be expected to work like a machine while getting zero recognition for it. Corporate focuses on weird metrics that don’t actually help the store function better. There’s a passive-aggressive culture where management expects you to give 110% while they do the bare minimum. If you work hard, they’ll just expect more from you while others get away with slacking. Good employees burn out FAST, and the people who stay long-term either don’t care or have given up fighting the system.

Explore other reviews about Kohl's

5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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