Pros
The aspect I enjoyed most about my role was working with the associates. I cultivated a culture where everyone felt appreciated and supported, which fostered a strong sense of teamwork. As a result, we worked very well together, consistently achieving our goals through hard work and collaboration. Working at Kohl's offered me the chance to develop a wide range of skills, from leadership and training to recruitment and multi-departmental coordination. I learned how to manage a team effectively, sell credit cards and rewards programs, and build strong interpersonal communication skills. These experiences have been invaluable in my professional growth.
Cons
My experience with upper management was less positive. They were often unsupportive and failed to hold other supervisors accountable. This led to an uneven distribution of workload and pressure, with much of the responsibility falling on me. Despite this, I remained dedicated to my role and strived to maintain a positive environment for my team.