Kohls does no training and disrespects their associates - Customer Service Kohl's Employee Review

2.0
Apr 28, 2010
Recommend
CEO approval
Business outlook

Pros

Managers come and go rather frequently, so it is hit or miss if you get a good one. Because training for how to be a manager is non existent it has to be something that they have learned somewhere else. The associate discount's are average.

Cons

There is no training and there is no consistency from any manager. When you ask they give you the party line about "best practices" but they do not practice that. The only time they talk to you is to ridicule you for making a mistake. Any manager from district or higher doesn't even recognize that you exist. When they do blow in they won't even look at you, let alone say anything. It is not a good place to work. Their business practices cause customer dissatisfaction, and they refuse to see that.

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5.0
Mar 31, 2026
Recommend
CEO approval
Business outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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