Expect Great Things at Kohls.....NOT!!!! - Customer Service Representative Kohl's Employee Review

2.0
Jul 24, 2009
Recommend
CEO approval
Business outlook

Pros

- good money at the corporate office - co-workers are great - great benefits and vacation time off - there are a couple of good supervisors

Cons

- no room for advancement - if you start in a department, especially credit, good luck trying to get out of that department - lack of communication - senior execs do nothing to help, even when presented with a unfair situation from an associate

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5.0
Jan 24, 2026
Recommend
CEO approval
Business outlook

Pros

Location Team leads and managers Easy work

Cons

Rude customers sometimes Not many hours after holidays

2.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

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