If you fond of telesales, this maybe the right job for you. - Student Enrolment Advisor Keypath Education Employee Review

3.0
May 14, 2025
Recommend
CEO approval
Business outlook

Pros

- Supportive teammate/colleague. - Love the hybrid working arrangement. 4 days WFH, 1 day WFO. But, sometimes, need to come more than 1 day because got bosses from HQ visiting the office. - Lots of public holiday and annual leave.

Cons

- Unrealistic enrolment target. If you're being placed in the "losing" team, be prepare to get grilled if the numbers are not in. - No extra payment if need to stay back for online webinar or virtual orientation day after working hours. - Not enough support if the numbers are not in. Less marketing budget in the "losing" team. - Not enough manpower in a team. If got 3-4 advisors in a team, the probability to get numbers in is high. If got only 2 advisors, 1 advisor is on sick leave or on leave, left 1 advisor to cover all new leads, backlog leads and to answer enquiries from current student. - Broadcasting talk time is not helping in getting the numbers in. It will only bring stress to the advisors. - Stop "quite firing". If you want to terminate the staff, do according the procedure, be transparent.

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Keypath Education Response
11mo
Thanks for the feedback. We're transparent at every stage with the nature of what each role entails. Sorry it didn't meet your expectations, and best wishes for your future. Ryan.

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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