dead end - Admissions Advisor Keypath Education Employee Review

2.0
Jan 23, 2023
Recommend
CEO approval
Business outlook

Pros

company itself is solid, work life balance is great. benefits are up to par

Cons

admissions department- incompetence in managment, lack of understanding, minimal business sense. managment unable to comprehend metrics as it relates to efficency, profitablity, etc. Managment is very vindictive, untruthyful and tends to make promises they cannot keep. very clicky, the partnership director I was working with would fail to do their job correctly on a consistent basis. An environment where handful of people overseeing admissions functions(management) caused more problems and slowed down business as opposed to driving more business. communication channels were pathetic at best. they should name the department "anti sales" as they often got in the way of things, creating more red tape. Advisors had to go through the proper "chain" of communicating to schools, going through the "partnership" director first, whom would be unresponsive for weeks at a time.

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Keypath Education Response
3y
Appreciate the feedback and sorry you feel things take too much time to resolve issues. In terms of communicating with schools, each situation is different, but many partners do only want to deal with one or two folks at the company to keep communications streamlined on their end, but in doing so it can seem as slow. I will speak to our leadership group to see if we feel responsiveness is too slow and how we can speed up the process in the meantime. Thanks again for your thoughts. Steve

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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