Good company, but definitely room for improvement - Anonymous employee Keypath Education Employee Review

4.0
Jul 20, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home - ability to work from home and being provided the equipment to do so is invaluable! Friendly people - I can't speak for every team and business unit, but my AD is there when I have questions and is supportive. Team Dynamic - even working remotely, I feel very close to my team and believe we all work well together.

Cons

15 days PTO - let's move with the times and provide some sick leave so people don't have to dig into their hard-earned PTO time when they're unwell or need medical treatment. That's not a vacation. Even a week of sick leave would be better than nothing. Diversity lacking - this was sad to see. When I was looking into Keypath, I was drawn to one of their values being diversity. However, that doesn't seem to translate past the first tier of workers. All the managers/ADs that I've encountered are White. These folks are great people, but that's not very diverse, and it makes me as a person of color (POC) feel worried. If I don't see many POCs in management/upper leadership roles, that speaks as to if there really is a commitment to promote and support diversity within the company. I also haven't seen much in the ways of ongoing diversity and inclusion training and development (which is listed on the website as something that's done). Granted, I've only been here a few months, so I'm hoping I see more of this. But we can do better in this area, for sure. Upward mobility/promotions - In my interview, I asked about company growth and upward mobility in terms of moving up in the company. The answer I was given made it seem like this would most definitely be an option, but at least in my department, Placement, I don't see it happening.

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Keypath Education Response
4y
Appreciate the note. And glad you enjoy our work from home policies. We are really trying to insure folks have a great work environment to succeed. In terms of your comments on diversity we have done a lot of work this past year, but we can definitely do better and we will. Our D&I is headed up by Robin Washington. I hope you were on the all staff meeting earlier and heard everything she has in her plans. Also, really encourage you to get involved in the DISC team as you seem like someone who wants to make an impact. Joining is a great way to do so Be well and as I always have said, reach out directly. Steve.fireng@keypathedu.com Steve

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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