Everyone is quitting or planning to quit my team - Student Success Advisor Keypath Education Employee Review

2.0
May 6, 2021
Recommend
CEO approval
Business outlook

Pros

it makes you mentally stronger

Cons

Pay scale does not match the industry standard nor does it justify the amount of work. There is no scope for growth in this team. In the monthly celebration huddles they announce promotions in every other function except student success. Its a nice way of saying that student success has no good hardworking individuals. Motivation across the team is pretty low and there are few incentives to keep you going.

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Keypath Education Response
5y
Thank you for bringing this to my attention. And very sorry your experience has not been wonderful. I have made the senior team aware and will look to see what, if any, needs to be address. We will agree on one thing, employees need and want recognition. Again appreciate the concern and your comments show how much your care about Keypath. Steve

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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