Unprofessional and young company - Not a good place to work! - Account Coordinator Keypath Education Employee Review

1.0
Jan 9, 2012
Recommend
CEO approval
Business outlook

Pros

The one good thing about PlattForm was the culture. It is laid back with a casual dress code, and younger people. You also get a very generous benefit package.

Cons

When you step into the Client Services department, it is an instant feeling of stress and people are just plain cranky. The people are very young and unprofessional. Help is not offered as people push responsibilities on others and not themselves (as with every department) The management is horrible - they have no care to help employees with issues. My "Supervisor" on my account never knew what was going on and would just pass on their issues to other people on the team. That was my first red flag I noticed within the first month of working here!! I was let go for "not being a good fit for the company". I had no idea what that meant, they didn't explain it, didn't explain my benefits, vacation time, NOTHING when I left. It's constant stress and they expect you to work overtime every week (without additional compensation). As if the lower-than-entry-level-salary wasn't low enough. Please save your time and don't consider this company!!

Explore other reviews about Keypath Education

5.0
Oct 27, 2025
Recommend
CEO approval
Business outlook

Pros

Fully remote, flexible schedule, amazing culture, actually feel like I have work/life balance for the first time in my 15+ year career.

Cons

Limited advancement opportunities available in current org structure.

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Keypath Education Response
1mo
We take wellbeing very seriously and while remote can be difficult I am so glad we have maintained such a positive environment Steve
1.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Strong remote‑first culture, which I appreciated.

Cons

I was one week into the job when my manager informed me that my pre‑planned vacation would not be approved. This trip was booked and fully paid for a year in advance, and it was meant to celebrate several major milestones in my life: my graduation, my 30th birthday, and my anniversary. Canceling was not an option without losing several thousands of dollars. During this conversation, I was told that new hires are only allowed to take two days off at a time. This policy was never mentioned during the hiring process, and I could not find it anywhere in my new‑hire paperwork. For a company that emphasizes work‑life balance and well‑being, the lack of flexibility was surprising and disappointing. Instead of working with me on a reasonable solution, they chose to deny the request entirely. As a result, I resigned. It’s unfortunate that the company preferred to restart the hiring process rather than allow one pre‑planned vacation. I do not recommend accepting a job at this company if you have any upcoming travel or personal commitments.

2
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Keypath Education Response
1mo
Thank you for sharing your experience. We’re sorry this situation was disappointing, particularly given how meaningful this trip was. PTO guidelines, including expectations for new hires, are reviewed during onboarding, and we encourage early discussion of any pre‑planned commitments. We appreciate the feedback and wish you all the best going forward
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