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Key Benefit Administrators

Engaged employer

This company is a joke - Customer Service Representative Key Benefit Administrators Employee Review

1.0
Oct 30, 2015
Recommend
CEO approval
Business outlook

Pros

Nothing! Not one good thing!

Cons

I just left this company after only a few months. It has to be the worst managed company I have ever seen. I love the way that the response to these reviews is to talk to HR. I tried that and was talked downed to and basically called a liar. So, KBA, think of a different response for the future. Your HR tactics are a joke. You give no one (except) your favorites time to do their job and then hold them accountable for it not getting done. I got out of this place quick and I tell anyone I know what a poor excuse for a company this is. Thank God I had another job to go to. And claims..that is a joke. Managent your money better. No way is every other company ahort on funding to pay claims. You should hear what providers say about you guys. You are the laughing stock of the Insurance world.

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Key Benefit Administrators Response
10y
I am really sorry you feel that way! I hope you found what you were looking for in your new job and we wish you the best.

Explore other reviews about Key Benefit Administrators

5.0
Apr 19, 2026
Recommend
CEO approval
Business outlook

Pros

Treated every employee like family

Cons

None that I can think of

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Key Benefit Administrators Response
1d
Thank you for the review! It is always nice to get the perspective of our long-time employees. Thank you for being part of the Key Family!
5.0
Apr 7, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The ability to work remotely increases flexibility and efficiency. Good starting pay. Good management.

Cons

Not much salary growth after being hired.

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Key Benefit Administrators Response
1d
Thank you for the feedback and for leaving a review! Happy to hear you are still enjoying the work from home flexibility.
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