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My new job in EHR land - IT Security Kareo Employee Review

5.0
Jan 7, 2014
Recommend
CEO approval
Business outlook

Pros

Growing company that is really team focused. Seems to be making some great hires with very talented employees. Big enough to have a mature product while at the same time still nimble enough for a engineer feel like they are making a difference in the product/company. The office is very non-Orange County Corporate feeling. With most staff dressing very casually. Beanbags in the corners, Whiteboards everywhere, great selection of coffee/sodas in the break room, and yoga in the office after hours. The different groups in the company all seem to get along and have no real barriers like a larger company or a financial company. Everyone is happy to talk to you in the halls or help you out when you need it. The pay was comparable to a very large company I just left and they are still offering preIPO options at the time of writing this. With this quality of people working here I have a great feeling about where we are going to take those options. Offers internal training on different topics to help you with subjects like Time Management, Finding and Being a Mentor, and product specific training.

Cons

Needs to play catch up with some industry procedures/controls. Has had some turn over of senior in-house employees as they have hit growing spurts. No SSO for almost all of the corporate applications (e.g. HR apps, voice mail) No single source for Knowledge repository. Right now there seems to be groups using multiple tools to document different areas of knowledge (e.g. sharepoint, google docs, groupshares, Wiki). I believe in Documentation but keep it in a clean. No performance bonus structure.

Explore other reviews about Kareo

5.0
May 28, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mission driven company (helping independent medical practices run more efficiently) with wonderful and dedicated employees

Cons

Work-life balance is hard to maintain

3.0
Mar 6, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Data driven company with a solid understanding of its niche in the healthcare industry. The company is competitive and a darling of investors with steady year-over-year revenue growth, but…

Cons

…But, the company is bleeding internally. Kareo culture fancies itself as a meritocracy. Theoretically, in such an environment, employees should reach positions of increased responsibility and authority on the basis of performance. The thing is, despite being data focused while looking at trends in the industry, Kareo has been blind to internal data — especially as it applies to the individual performance and career aspirations of employees. Kareo executives rarely get accurate information about who the “high-pot” (high potential) employees are to groom for executive roles. Consequently, when growth suggests that it’s time to staff-up with a new Director or other executive to help manage that growth, incumbents often look instead to hire these directors from the outside rather than reward high-pots. Also, it's not uncommon for some of these new directors to then do more damage to morale as they move in with the demeanor of “fixing what’s wrong” while blind to the fact that their role isn’t to “fix,” but rather to BUILD UPON the work begun by others who came before them. The system has not done well to nurture, develop and reward the high-pot talent. It’s not surprising, then, to see these high-pots "promote out" as they apply their talents at other companies.

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