Kareo Reviews | Glassdoor.ca

Kareo Reviews

Updated 8 July, 2018
203 reviews

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3.6
StarStarStarStarStar
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Kareo Founder & CEO Dan Rodrigues
Dan Rodrigues
144 Ratings

203 Employee Reviews

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Pros
  • "Kareo is constantly trying new ways to keep their employees happy and providing a great work environment" (in 10 reviews)

  • "Good work/life balance and the flexibility to put family first which is very important to me" (in 7 reviews)

Cons
  • "I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews" (in 10 reviews)

  • "Kareo is definitely going through its share of growing pains" (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Challenging, fun, and interesting work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kareo full-time (More than a year)

    Pros

    Exceptional people and leadership. Great perks and benefits.

    Cons

    There are free bikes you can use during breaks.


  2. "Really have momentum right now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time (More than 3 years)

    Pros

    things are really clicking right now at Kareo. There is an energy across all functions that is exciting and intoxicating. Just had a major product launch that was the best I have seen. Really fun to work at Kareo right now.

    Cons

    Competition for talent is fierce right now, and Kareo has a LOT of talent. We've seen some good folks leave, but have also brought on some fresh faces.

    Advice to Management

    Keep doing what you are doing.

  3. "Fast growing & Focused with smart people and great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Irvine, CA (US)
    Current Employee - Product in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time (More than 3 years)

    Pros

    - Fast paced company that is well positioned in the healthcare industry.
    - The product is great and the company is focused on making huge leaps amongst its competitors.
    - The company culture is amazing and the employees are highly committed to Kareo. Cross-functional teamwork amazing and it's a fun place to work at.

    Cons

    - Kareo has lost some key leaders in the last past few months but that has not prevented the company from progressing and growing.
    - Since the company is growing and the healthcare industry is ever-changing, leadership sometimes finds its difficult to make key decisions.

    Advice to Management

    - Focus on motivating your employees and grooming them to be great at their work.
    - Have a better-defined model for employee performance and progression.


  4. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Support in San Francisco, Heredia (Costa Rica)
    Current Employee - Support in San Francisco, Heredia (Costa Rica)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time (More than a year)

    Pros

    good benefits, company focused on growth, middle management teams do worry about your wellbeing and your career path within the company.

    Cons

    Still running into some bumps as the company is still growing and evolving to fit the market needs, but overall, the company looks promising.

    Advice to Management

    doublethink cost-saving strategies as they might be turn out to be a future headache if not planned well.


  5. Helpful (1)

    "Solid company, solid people, solid culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product in Irvine, CA (US)
    Current Employee - Product in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time (More than 3 years)

    Pros

    Robust product portfolio that is well established, mature and getting better each day. Like any growing company, we hit our road-bumps along the way but made the proper course corrections and are absolutely heading in the right people. Kareo's biggest asset are its employees. Hard working, intelligent, driven and like a family. We watch each other's backs and help one another grow. There are lots of opportunities for internal employees to grow here and move to different positions. Its highly encouraged to expand one's job experience in different cross functional groups and thats very refreshing as an employee. The corporate culture is something we all adhere too. Good work/life balance and the flexibility to put family first which is very important to me. It all comes down to accountability which is a trait fostered here. We have great perks like excellent gourmet coffee, video games, ping pong and tons of group and team activities both inside and outside work. Management is rock solid and a sense of purpose is first and foremost a core value and beacon we are all driven by. There is a reason why I have stayed here close to 4 years. I feel challenged everyday, work with amazing co-workers whom I consider some of my closest friends, have a management team that cares about me and my career path. And, I have a product and service I believe in that can make a difference in the healthcare space.

    Cons

    Not enough bathrooms (blame the building management for that one). We tend to lose people because the reality is there is a good job market out there. People have choices and sometimes leave for more money and growth potential which is normal. I will say this. We have many people who leave...and come back because they appreciate what they had here.

    Advice to Management

    Continue to foster professional growth opportunities within the ranks of your employees. Continue to keep your employees connected with the Macro and Micro factors driving the direction of Kareo (which you are) and continue to nurture and build on the he existing corporate culture you have which is respected and loved. A future 401K match would be ideal and go a long way too...


  6. "Wonderful Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Positive Outlook

    I worked at Kareo full-time (More than a year)

    Pros

    Kareo is a place that cares for its employees in a way that was beyond anything that I had previously experienced. From monthly recognition's within sales, to team sport activities, to get-togethers outside of work because people genuinely liked each other, to let’s have a party today just because we appreciate you, whatever the reason Kareo cultivates a positive environment. One that made it a desirable place to be.

    Cons

    Constantly having to innovate and course correct in order to remain competitive in a growing market.


  7. Helpful (14)

    "Move On! They sweet talk but they are liars! No Growth! I wish there was 0 stars."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Irvine, CA (US)
    Former Employee - Team Lead in Irvine, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Kareo full-time (Less than a year)

    Pros

    Sweet talk you into anything! (Best pro I can find)

    Cons

    1. They lie during the interview!

    2. They try to pay you less by promising future growth and bonus, from my discussion with employees there is rarely pay increase and forget about bonus.

    3. Benefits are very bad! If you got a family, forget about this place.

    4. Engineering leadership is terrible!

    5. CEO is lucky to be where he is, so he is just going to prolong as much as he can. Doesn't care about hiring firing, done it 3 times with engineering before! As long as he can prolong his career!

    6. Engineering leadership will listen to your ideas and dissolve them. No action taken.

    7. Principle engineers and Lead engineers are just really in way over their head and extreme ego problems. They don't have growth ideas so they bring down your growth ideas/initiatives.

    8. Engineering morale at its lowest because of engineering leadership, principles and leads.

    9. The engineering leadership will huddle together and ignore the engineers and sweet talk engineers to follow them even when proved to be on the wrong path.

    10. Extreme arrogance and logic is discarded and bias takes the lead.

    11. Good resources leave constantly! Whoever leaves is much happier wherever they go!

    Advice to Management

    You need to be replaced! Engineering Heads, Principle Engineers, Lead Engineers and CEO!

  8. "Sr. QA Engineer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Kareo full-time

    Pros

    CEO has good vision. Good opportunity to work on latest technologies.

    Cons

    Salary raise is not guarantied.


  9. Helpful (1)

    "Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Former Employee - Solutions Consultant in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kareo full-time (Less than a year)

    Pros

    Working for Kareo significantly increased my value as a salesperson. Learning the software and new sales strategies in sync allowed for lots of growth and expansion of my own understanding of the sales process. Management often acts as a coach to the sales team with weekly one-on-one's to pour over sales performance; they make time to coach individual reps to increase their performance. Great company culture at Kareo, haven't previously worked at a company where everyone was so likable and intelligent. Great product, highly competitive industry.

    Cons

    Potential for clawbacks if a customer cancels their subscription within the first 4 months. It has a way of keeping the sales team accountable for what they're selling but can nix some previously-made earnings on a commissions check.

    Advice to Management

    As the sales team increases in number, make sure their ample opportunities to be spread (evenly) around


  10. Helpful (1)

    "database guy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Irvine, CA (US)
    Current Employee - Senior Database Administrator in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo (Less than a year)

    Pros

    independent work. no micromanagement, if you know what are you doing you can set the sais up and go man/woman

    Cons

    none so far (two months in)

    Advice to Management

    even seasoned professionals need SOME advice/directons


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