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Kareo

Now known as Tebra
Engaged Employer

Kareo

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Kareo is now known as Tebra. For up-to-date information, please see the Tebra profile.

Kareo Reviews

Updated Jun 8, 2022

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Found 344 of over 351 reviews
3.7
68% Recommend to a Friend
Kareo Founder & CEO Dan Rodrigues
82% Approve of CEO

Found 343 of over 351 reviews

3.7
68%
Recommend to a Friend
82%
Approve of CEO
Kareo Founder & CEO Dan Rodrigues
Dan Rodrigues
239 Ratings
Pros
  • "I like the teamwork in Kareo, work life balance is great(in 18 reviews)

  • "Very collaborative work environment and everyone I have worked with is positive and has a can-do attitude, making my work day enjoyable and productive(in 19 reviews)

  • Cons
  • "No work life balance if you have a family or kids do not work in sales here, No 401K match(in 8 reviews)

  • "I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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    Ratings by Demographics

    This rating reflects the overall rating of Kareo and is not affected by filters.

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    1. 5.0
      Current Employee

      intern

      Feb 11, 2022 - Intern in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      get more experienced and help a lot

      Cons

      all good and did well

      Be the first to find this review helpful
    2. 2.0
      Current Employee

      Sad to see...

      May 5, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Hard to see any with the issues they have on top of trying to merge with another subpar company. Faulty product and lacks any type of continuity.

      Cons

      Lack of people willing to step up and take ownership. Want to be a top product , yet development and basic functionality lacks heavily. Talk is cheap and follow through is minimal. Trying to merge with PatientPop and become Tebra. Lightyears behind our competitors before the merger and no even a logo to share. Inefficiencies are rampant in processes and hard to support our clients. Same issues over and over again with no resolution in sight. NO 401k match!!! Pathetic!!!

      Continue reading
      4 people found this review helpful
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    4. 1.0
      Former Employee, more than 3 years

      RUN! Don't come here, finance is a nightmare.

      Mar 21, 2022 - Staff Accountant in San Jose, San Jose
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you work in finances you can do so much better than entering here, pay is not that good and also they will make you work double or triple if they can, they don't have bonuses and they don't raise salaries either.

      Cons

      You need to be ready to do tasks that are not your responsibility, like reception backup, looking for chairs and missing nonesense, help and assist everyone but if you make a mistake you're wrong, also, they will take your money as soon as they can if you leave them and they won't hesitate to look for any excuse to fire you without responsibility, they fired a girl from HR because she was new and made a mistake and fired her without responsibility at all. they will make you work a lot every single day because they don't want to hire anyone else.

      Continue reading
      1 person found this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Growing Company on the Right Track

      Nov 1, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - A lot of new blood coming in from really great companies who are all pushing Kareo to implement better processes, product road maps, structure, etc. - Transparent leadership team - A lot of exciting things happening internally - Competitive salary

      Cons

      - Product seems to slow everything down with their lack of a roadmap. - Maternity and paternity leave is a joke, especially for a healthcare company. - Too many internal platforms instead of someone in IT selecting tech stacks on behalf of the company. - Need more leadership structure at the top

      Continue reading
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    6. 2.0
      Current Employee

      Bottom Line Focused (formerly Employee focused)

      Aug 30, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -My direct peers are some of the best people I've ever worked with -Product (when functioning) is pretty decent; healthcare community is awesome -For the most part, you can do what you need to do to get the job done

      Cons

      -Holy moly, this company went from employee-focused to bottom line-focused in such a short time-span. -Complete lack of communication - between leadership teams and even to the layers below. -No clear roles/responsibilities. -Competing agendas because of lack of communication. -Product instability - need more competency to fix major outages. -Leadership, while well aware of the challenges, chooses not to address them. -Benefits aren't comparable to other 'like' companies, especially the unlimited PTO which is a joke because you are too busy to take it.

      Continue reading
      7 people found this review helpful
    7. 5.0
      Current Employee, more than 1 year

      Amazing job environment!

      Jun 8, 2022 - Analyst in San Jose, San Jose
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have a lot of benefits and great partners, as well as growing opportunities!

      Cons

      Communication between department leaders and partners to improve processes and documentation is not as smooth as I would like.

      Be the first to find this review helpful
    8. 3.0
      Former Employee

      Tread Lightly

      Apr 14, 2022 - Account Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - product value add - all in one solution

      Cons

      - a bit all over the place - trained in generic, new rep, setting for a month then told that was the wrong way to apply that rolling into the position hired for - have to be as exact with talk track even though they don't provide a script

      Continue reading
      1 person found this review helpful
    9. 5.0
      Current Employee, less than 1 year

      Amazing company with great culture!

      May 23, 2022 - Sales Development Representative (SDR) in Newport Beach, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The management is very helpful in progressing your career and providing feedback to hone your skills. Great work life balance. Amazing benefits.

      Cons

      Job can be a bit of a grind at times.

      Be the first to find this review helpful
    10. 5.0
      Current Employee, more than 1 year

      Awesome people and products!

      May 28, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Mission driven company (helping independent medical practices run more efficiently) with wonderful and dedicated employees

      Cons

      Work-life balance is hard to maintain

      Be the first to find this review helpful
    11. 4.0
      Current Employee, more than 1 year

      It was fun for a while

      May 6, 2022 - Scrum Master in San Diego, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong team culture with lots of opportunities to ladder up or move around

      Cons

      Customer facing can get tough, high turn over

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 343 Reviews
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    Kareo Reviews FAQs

    Kareo has an overall rating of 3.7 out of 5, based on over 351 reviews left anonymously by employees. 68% of employees would recommend working at Kareo to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.

    According to anonymously submitted Glassdoor reviews, Kareo employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Kareo. This rating has been stable over the past 12 months.

    68% of Kareo employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kareo 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

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