Kareo Reviews | Glassdoor.ca

Kareo Reviews

Updated May 30, 2019

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Found 247 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
87%
Approve of CEO
Kareo CEO Dan Rodrigues
Dan Rodrigues
181 Ratings
Pros
  • "work environment will challenge you to learn an grow professionally(in 16 reviews)

  • "Looking forward to taking part in the wellness program along with free yoga and boot camp(in 16 reviews)

Cons
  • "I think upper management has taken a lot of steps in the past few months to address concerns listed in the previous reviews(in 10 reviews)

  • "Kareo is definitely going through its share of growing pains(in 9 reviews)

More Pros and Cons
  1. Helpful (2)

    "Incredible Company with A Great Culture and Amazing Teams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Sales Consultant in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time

    Pros

    While some companies encourage reviews on Glassdoor, this is a truly genuine review as a current employee. Kareo has a great balance being an established company with a start-up feel. The people, management, and work-life balance are unlike any other organization I've worked for. There are additional perks (scavenger hunts, trips, employee recognition, group outings and more). There are also great benefits and it is...

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    Cons

    The product is constantly improving and although it can take some time, we have a great product team working to help customer suggestions and advance the product for customer success using the software.

    Advice to Management

    Keep pushing us to achieve the most and continue to value and respect your employees because it has gone a long way.

    Kareo2019-05-28

    Kareo Response

    June 4, 2019CEO

    Thanks for your feedback! Appreciate your thoughtful comments and recommendations. We're making big investments in our product development team having expanded this group by more than 50% in the past year. So I'm excited about the acceleration in product development and innovation ...

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  2. "My Greatest Professional Decision was Joining Kareo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than a year

    Pros

    I've been working at Kareo for close to two years now. I left a nightmarish company locate within the same building that cared little for their customers and also their employees. Kareo is the complete opposite and exceeds any expectations I had when joining the team. To start with, the healthcare industry is multifaceted, exciting, and ever-changing. I can honestly say I'm never bored and I'm optimistic that if I...

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    Cons

    There is a lot to learn up front and that can be intimidating.

    Advice to Management

    401k matching would be cool :) Keep up the great work, you are making the right moves in leadership and Kareo has never looked brighter.

    Kareo2019-05-31

    Kareo Response

    June 4, 2019CEO

    Thanks for the feedback! Appreciate your thoughtful comments and insights. We're continually reviewing our overall compensation and benefits package to ensure we remain competitive in the market. I've made note of your interest in expanding our 401K program and will discuss with ...

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  3. Helpful (1)

    "Family Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Assurance Analyst in San Jose, San Jose
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 3 years

    Pros

    I have been working at Kareo full-time for 4 years. My partner was diagnosed with thyroid cancer, so when I find out that she was going to have surgery I reach out to HR and my supervisor to request a LOA for 2 weeks, they were not hesitant at all to approve that time for me, what I want to say by sharing all this is that it is nice to know that Kareo as a company cares for us as employees and our love ones and I'm...

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    Cons

    Nothing to comment here....all good!

    Advice to Management

    Please keep providing continuous training to all of our reps and our Supervisors so we can deliver exceptional customer service.

    Kareo2019-05-07
  4. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer(Internship) in Irvine, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Kareo full-time for less than a year

    Pros

    I learned a lot about micro service architecture, it's a great company overall with lots of perks and great leadership.

    Cons

    Nothing to comment here :)

    Kareo2019-04-30

    Kareo Response

    May 7, 2019CEO

    Hi there! Great to hear you enjoyed your internship with Kareo. We're working hard to strengthen and grow our internship program as part of our broader talent development initiatives. We believe investing in early career opportunities will provide Kareo an outstanding pipeline of ...

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  5. Helpful (1)

    "Working At Kareo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Representative in San Jose, San Jose
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than a year

    Pros

    The company has awesome benefits and the salary is very competitive with similar companies. I have been working for Kareo for 2 years and is been one of the best experiences I had, the work environment is very pleasant and professional.

    Cons

    I haven't found cons.

    Advice to Management

    Keep doing what you are doing!

    Kareo2019-04-24
  6. Helpful (3)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Irvine, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for more than 3 years

    Pros

    CEO: I have had many employers in my life. I have never met an employer so proactively and seriously runs his/her company democratic and transparent way and relentlessly makes an effort to improve it, like Dan. I’m excited to see how Kareo grows as a company without losing its corporate culture. On the rise: I keep hearing good news in the recent quarters. You opinion counts: They really listen! It's up to you...

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    Cons

    Bumpy road ahead for software engineers: Be aware that you will meet big and complicated challenges. You need to be ready to overcome frustrations to move forward. Onboarding process: Not the best kind to say the least. You should be self-motivated and eager to learn new things to get up to the speed. Loosely structured/organized processes: Some engineers may find it very frustrating. Some others may consider it...

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    Advice to Management

    We still need time to see if and how the current management style helps accomplish our goals. No comment at this point.

    Kareo2019-04-14

    Kareo Response

    May 7, 2019CEO

    Thank you for the kind words (and constructive criticism). Your comments about me really mean a lot and I'm grateful and humbled to receive your feedback. We will continue working hard to build a great culture and beware not to lose it as the business continues to grow. We'll also ...

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  7. Helpful (1)

    "Horrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Irvine, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Kareo full-time for more than a year

    Pros

    Your coworkers are great and they offer free coffee and beverages.

    Cons

    The management is never around. They are in meetings literally all day and they never actually comminate anything to you. I used to find out things that were related to my department by other employees word of mouth communication was so bad.

    Advice to Management

    Seriously. Minimize the number of meetings you are in. I have never worked for a company where managers are in meetings so much. Communicate changes to your employees.

    Kareo2019-05-13
  8. Helpful (1)

    "New in the company and positively surprised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success in San Jose, San Jose
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for less than a year

    Pros

    Great work environment The employee's opinion is really heard Management is truly interested in our well-being

    Cons

    Salary is good compared to other local companies, but the promotions doesn't reflect a proportional salary increase.

    Kareo2019-01-25
  9. "Great environment!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for less than a year

    Pros

    Kareo is an excellent company that really focus on the work environment and making sure the employees are satisfied with the required needs to complete the job. I love working here!

    Cons

    It is not for everyone, it is really complex and not for the simple minded. If you are looking for a challenge here you have it! But trust me, it is worth it every second.

    Kareo2019-01-28
  10. "Kareo review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in San Francisco, Heredia
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kareo full-time for less than a year

    Pros

    Very competitive salary, good incentives, amazing work environment.

    Cons

    Product is a little complex to understand

    Kareo2019-01-25
Found 247 reviews