Company Built on Empty Promises - Anonymous employee Jumpfactor Employee Review

1.0
Mar 25, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone's birthday is acknowledged with cake.

Cons

As a warning to anyone coming across these reviews, the positive ones are very clearly either written or encouraged by the CEO and are not in the least bit accurate. Anything promised to prospective or even current employees should be marked with an asterisk as there is always an excuse or plain disregard for why these set expectations never come to fruition. The foundation of this company has been built on empty promises (given to employees and clients alike) forcing valuable team members to seek other opportunities in healthier work environments. Employee happiness and work-life balance are almost non-existent. Because of the high turnover, all employees are overloaded with work and often have to put in 10+ hour days just to stay afloat. A previous review mentions that "client retention is unheard of" however most clients are constantly threatening to cancel their contracts causing last-minute panic-sessions to produce some sort of deliverable, no matter how insignificant, trying to persuade them to stay on. Getting a meeting with the CEO is nearly impossible so quarterly reviews and any bonus income that is supposed to be based on said reviews never happen. Not to mention, this "radical transparency" is only practiced in one direction. Any suggestions for how the company may improve fall on deaf ears when they come from employees and not "management" - ie. the CEO.

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Jumpfactor Response
3y
Here's what Jumpfactor actually delivers: -5 years as one of Canada's fastest growing companies, -average employee tenure of just under 3 years (double industry average) -rapid career growth with several team members who started as juniors and serve as seniors or Directors in 3-5 years -above industry average salaries -high client retention rates and ROI -employee satisfaction survey results scoring 85%+ -incredible focus on culture and social events + team building Looking for rapid growth and are you tenacious enough to make the cut? Apply for a role at Jumpfactor today and see if there is a role for you :)

Explore other reviews about Jumpfactor

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent exposure to the full marketing lifecycle, including SEO, branding, and campaign planning. It’s a great place to sharpen both creative and analytical skills.

Cons

Deadlines can be quite tight, especially during major campaigns. Expect unexpected increases in workload that require strong time-management skills.

5.0
Dec 1, 2025
Recommend
CEO approval
Business outlook

Pros

Working at Jumpfactor as a Web Designer has been a really positive experience. I get to design meaningful projects, collaborate with a talented team, and keep improving my skills. The environment is fast-moving, but it’s also supportive, and I feel trusted to bring my own ideas to the table. Great creative freedom, helpful teammates, and lots of opportunities to build new design skills across diverse projects.

Cons

Timelines can feel tight sometimes, but strong communication and teamwork make everything manageable.

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