Good College Job - Sales Associate J. Crew Employee Review

4.0
Jan 11, 2016
Recommend
CEO approval
Business outlook

Pros

- The discounts are great! - The pay is higher than minimum wage with the possibility of it increasing. - There is a lot of camaraderie among the associates.

Cons

- The exclusions and number of individual sales and discounts can become dizzying and confusing for both customers and associates. - Because the sales and combinations of promotions are somewhat hazy, customers can become frustrated with associates about final pricing of some of the clothes because they believe that certain things should combine when we are not allowed to combine them. (Usually, some associate in the past may have combined some discount that they shouldn't have due to the confusion of what does and does not combine and now that customer expects that to happen at every transaction.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All