satisfied employee - Clientele Specialist J. Crew Employee Review

4.0
Sep 14, 2008
Recommend
CEO approval
Business outlook

Pros

J. Crew does an excellent job of listening to their employees and understanding their customers. Unlike, other retail environments, J. Crew allows sales associates to remain human and interact with customers on a one-on-one level, while maintaining a level of professionalism. The environment created by management is one that creates respect within, and begets respect throughout. Employees have a voice, and whether you want to move up, or voice a concern, matters are always taken into consideration. Of course, the discount is more than fair.

Cons

Anyone who is not in management is subject to "On-call" shifts. These can be 3 to 8 hour shifts and there is no way to know if you are working or not but a mere 2 hours ahead of time.

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

4.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and easy work if you’re a people person. Easy quotas to hit

Cons

Don’t no call no show basically fired too strict on that

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