what a wonderful place to work - Cashier/Sales Support J. Crew Employee Review

4.0
Jun 1, 2015
Recommend
CEO approval
Business outlook

Pros

decent starting pay, decent employee discount, great people to work with, very great and serious visual team, very good at moving the right people up in the company

Cons

they recently took away commission without addressing the entire company. i no longer have an incentive to sell. they pay men way more even though the women there work a lot harder. they are currently paying a man younger than me with way less experience 1.50 more than me per hour. they keep a lot of secrets. management does a lot of hush hush things without addressing the entire team. they don't promote enough back people. theres not enough cultural diversity in corporate or the management teams at all of the new york city locations. they also play favorites

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

4
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