Age is not your friend in the world of J. Crew - Key Holder J. Crew Employee Review

2.0
Aug 16, 2014
Recommend
CEO approval
Business outlook

Pros

Discounts are great! Employees are fun and fashion forward. Management was willing to work around other schedules and vacations. Pay was fair.

Cons

I was discriminated against because of my age numerous times. Sometimes to my face sometimes behind my back. I had proven myself time after time only to have a less qualified employee promoted above me.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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