Great company, great discount - Sales Support J. Crew Employee Review

4.0
May 14, 2014
Recommend
CEO approval
Business outlook

Pros

50% discount on certain number of items per month, 30% off on everything else. I worked with a lot of college students so it was always a fun, friendly atmosphere. Managers were very friendly and helpful. Hourly wage was very low though, I worked here almost 3 years with no raise.

Cons

Lack of training, schedule was either too much or not enough. Some weeks I would be scheduled one 4 hour shift, other weeks i would have 3 6 hour shifts. Rollout occurred at night, so I was sometimes there until midnight. As a college student, this was sometimes hard to manage.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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