It's retail. - Sales Associate J. Crew Employee Review

3.0
May 7, 2014
Recommend
CEO approval
Business outlook

Pros

Best part of working at J. Crew was definitely the discount. The people you work with make up the other half of a good experience. If you really enjoy fashion and are a people person, you'll get along just fine.

Cons

As a student, juggling the hours can be difficult, especially when managers aren't willing to work with you. Also, as is the nature of retail, dealing with snobby customers isn't very fun.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All