Great Company to work for - Client Specialist J. Crew Employee Review

4.0
May 1, 2014
Recommend
CEO approval
Business outlook

Pros

Jcrew is an excellent company with an overwhelming amount of benefits. First of for part-time and full-time employees they offer a full five weeks of PTO, which is unheard of. Secondly they have incredible discounts for employees as well. As a company they work with the employees to find the best schedule possible, and getting time off is a breeze. There is always lost of room for promotions in the company. J.Crew easily has the best customer service team I have ever seen of any retail store in the industry.

Cons

in specialty departments they do not quite give extensive training where it is needed. They often throw you into a situation and you have to figure it out and learn it on your own.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good time-off package. Holiday week off for office employees. Historically respected work-life balance and flexible working. Good employee discount and maternity leave.

Cons

C-suite pushing a mandatory 3 days in-office after 5+ years of boasting flexibility as a cornerstone of their employee benefits package. Lack of clear and thoughtful communication of this new policy was frustrating and disheartening as an employee. Leadership, starting with the CEO, is at an all-time low of the last 6 years of working in their corporate office. Horrifying to see how poorly initiatives are getting rolled out, likely getting pushed down from board of directors. Would anticipate a rough transition into the company if you choose to take a role replacing the dozens of employees possibly being forced to leave the company due to RTO.

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