Fine retail job; friendly coworkers and managers. - Sales Support J. Crew Employee Review

4.0
Feb 9, 2014
Recommend
CEO approval
Business outlook

Pros

Coworkers were friendly and easygoing, both sales staff and managers. Customers were generally friendly. Good discount! Some opportunity to advance to management based on needs.

Cons

Few and inconsistent hours; on calls require you to be ready to work. Relatively low pay.

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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