Good discounts, horrible hours. - Sales Associate J. Crew Employee Review

3.0
Sep 29, 2013
Recommend
CEO approval
Business outlook

Pros

I loved the discounts. That was the only reason why I loved working there. Cute but expensive clothes. I believe it was 30% discount on top of the current promo they're offering. You get paid every Friday so you don't have to wait two weeks for your paycheck to come.

Cons

Hours fluctuate every week, there was never set hours. A lot of on calls, I always had around 3 on calls. It was hard to plan my day because of it.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All