Overreaching goals and overly aggressive mgmt - Anonymous employee J. Crew Employee Review

2.0
Jul 31, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Good discount -Good associates as coworkers -Nice clothes

Cons

Management doesn't seem to staff the store properly and there are so little hours to be given and a large staff that needs hours. Mgmt also seems overly aggressive in trying to get their sales associates to make a high volume of sales (which if you don't make, your hours get slashed). The only people who get hours are management and stylists. Hours are far and few between despite having decent sales.

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5.0
Jul 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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