Can be great, can be mediocre - Sales Associate J. Crew Employee Review

4.0
Jul 16, 2013
Recommend
CEO approval
Business outlook

Pros

Wonderful employee discounts and perks Great environment to come to daily Fast paced and quick to change, new challenges

Cons

Little respect for employee work/life balance Management can sometimes be catty Mediocre pay for low level employees

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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