One of the hottest retailers to be working for at the moment - Sales Associate J. Crew Employee Review

5.0
Apr 14, 2013
Recommend
CEO approval
Business outlook

Pros

Fast-paced environment that allows you to meet and help a variety of different personalities. Management really emphasizes that we all work together as a team and communicate effectively, which makes everything run pretty smoothly, even during holiday. I was able to move from support to associate within 6 months, which was a great way to go. Knowing how the back/stock and register end works has really helped me as a seller. I have one of the greatest management teams, and they've been extremely accommodating with my college class schedule.

Cons

The holiday season can be really, really tough to get through. I worked the four days before and two days after Christmas without a break, and it was pretty brutal. And immediately after holiday, hours drop off almost completely, which I didn't mind with my homework, but it really hurt some of the other employees.

Explore other reviews about J. Crew

5.0
May 31, 2026
Recommend
CEO approval
Business outlook

Pros

Great team and flexible hours

Cons

Nothing to complain about here

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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