Terrible Business and Leadership Structure - Anonymous employee J. Crew Employee Review

1.0
Dec 22, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Embracing the hardships of retail (unsatisfied customers, lack of leadership, uncooperative team members, poor pay etc) may help you develop a yearning to appreciate a decent job with excellent leadership.

Cons

Minimum wage. “Free outfits” are taxed from your paychecks. Rather than giving feedback on how to sell effectively, managers scold you for not meeting with your credit card selling metrics.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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