Tough times - Anonymous employee J. Crew Employee Review

1.0
Jun 21, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At the store level, a great team means a really positive work environment! Excellent discount.

Cons

Recently, there was an extremely abrupt management restructuring that left many full time employees either without jobs or greatly reduced hours as well as pay. Upper management made it VERY clear to those of us on the store level that they did not care about their employees at all. All they care about is the bottom line. To add insult to injury, right after this happened, corporate management released a bunch of jargon about how important the employees were to the company- YEAH RIGHT. It's incredibly sad because this is a company that has people who are extremely passionate about the brand and have the potential to act as amazing ambassador but upper management does not care.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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