Visit J. Crew store before applying for a job so that you can get a good feel for the store management and staff. - Personal Shopper J. Crew Employee Review

4.0
Apr 22, 2009
Recommend
CEO approval
Business outlook

Pros

Every store has its own personality. I was very lucky to work in a very supportive store,where teamwork was paramount, however, our store management received little, if no support from above. This made communication of policies and procedures very sporadic and haphazard.

Cons

Working "outside of the box" is difficult. Given the current state of retail, the ability to provide superior customer service can be compromised by lack of staff.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

4.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Really nice working culture, everyone is collaborative and working together. Very low employees turnover

Cons

Pay could be better. Leadership not aligned, lots of changes and stress falling on production to make it haplen

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