great for short - Personal Shopper J. Crew Employee Review

3.0
Sep 25, 2012
Recommend
CEO approval
Business outlook

Pros

Provide basic health insurance coverage for part time employees (at least in the distribution centers) so it is perfect for college students. It accepts feedback from customers and employees and often implements changes.

Cons

This company is great if you know how to kiss up. If you do not, then you will never be promoted. Also, the mandatory overtime can become excessive especially if you have another job or you are in school and are already stretched to the limit.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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