Kind of amazing this company even still exists - Anonymous employee J. Crew Employee Review

3.0
Oct 31, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture Sweet discounts in clothes No micromanaging - very much an "entrepreneurial" spirirt to work on your own Location is really convenient Co-workers are really friendly

Cons

Super high turnover Tremendous dependency on temporary consultants/contractors rather than in-house expertise Laughable base salaries People who have been here more than a few years tend to become lazy and complacent with status quo Small team sizes mean people are being run into the ground with work Employees that quit are rarely replaced, so work is often piled on other people in the team to take on

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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