Starts out fun but true colors show after a few months - Keyholder J. Crew Employee Review

3.0
Sep 5, 2017
Recommend
CEO approval
Business outlook

Pros

Great discounts New merchandise all the time Shortened hours on Sundays

Cons

Be careful what you say to the people you work with, they will use it to their advantage There is little room to grow after making manager They will try to talk you into taking a lower salary than you deserve Over night rollouts... 1am-10 am shifts for visual merchandisers

Explore other reviews about J. Crew

5.0
Feb 17, 2026
Recommend
CEO approval
Business outlook

Pros

Very friendly and welcoming staff, the interview process was pretty easy

Cons

Not a lot of things to do if you don’t like getting bored, not a lot of hours

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
See reviews by: Helpful|Rating|Date|All