Cool atmosphere, terrible scheduling - Sales Associate J. Crew Employee Review

3.0
Jun 15, 2012
Recommend
CEO approval
Business outlook

Pros

Management are nice and friendly and fairly flexible, including some senior management who will pop in from time-to-time, decent staff discount

Cons

Hours are horrendous, scheduling completed weekly and at times only 1-2 days before the week begins, heavy use of "On Call" shifts meaning you never know if you'll actually pick up hours or not, and there is no hesitation by management to simply not schedule you for a week. Wages are low, associate commission is almost non-existant, and bonuses are only received when store meets plan (which is not always realistic).

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

2
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