Good for Professional Experience, Bad for Saving Money or Having an Active Social Life - Cashier J. Crew Employee Review

3.0
Apr 16, 2012
Recommend
CEO approval
Business outlook

Pros

Fun atmosphere, good (or decent) discount on clothes, excellent if you are looking to work in a professional, fast-paced environment, empowerment in regards to customer service & assistance in certain situations, company growth brings some excitement to the product

Cons

Poorly scheduled hours, lack of communication from management at times in regards to changes in policy & inventory, shortage of salespeople and/or cashiers at crucial peak hours (due to poor scheduling & foresight), high pressure on sales staff (and cashiers, even) to meet daily goals that are at times unrealistic, very demanding schedule during holidays & peak weekends with a shortage of regular hours due to "On Calls", fair amount of pressure to purchase clothes from week to week, work is at times shrugged off by both full-time sales staff & management with no consideration to sales support or cash wrap staff, pay is par for the course (slightly over minimum wage), at times there is no chance/moment to pause to catch your breath or to grab a drink of water (as the level of activity & traffic in the store tends to be somewhat overwhelming during peak hours)

Explore other reviews about J. Crew

5.0
Jul 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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