Store Director - Market Leader J. Crew Employee Review

3.0
Dec 23, 2016
Recommend
CEO approval
Business outlook

Pros

Great people and support from Market and Regional levels. Flexible scheduling. Great PTO benefits.

Cons

Workload from corprate with payroll budgets don't support execution. Company focus is high level service and selling but the hours aren't provided to deliver. Out of touch high level managment-Self-sabotage stores with constant changes in workload and deadline changes with little or no notice. New systems are not accurate and

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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