Could be better - Anonymous employee J. Crew Employee Review

3.0
Nov 16, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fellow sales associates were very friendly Managers at my location were understanding and helpful Very positive and fun environment to sell in

Cons

High expectations from corporate regarding sales and attitude toward consumers Not a lot of opportunity for bonuses Pay was too low for level of service asked of sales associates Often understaff on busy days to keep labor costs down making it a more stressful environment for employees when it gets busy

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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